Horizon Blue Cross Blue Shield of NJ Improves the Health of Claims Processes with Business Process Management
Horizon BCBS of NJ sought to reduce costs by automating manual tasks involving handling claims and other procedures. Leveraging a business process management solution using IBM WebSphere Process Server, ILOG and Lombardi, the Insurer aimed to reduce costs associated with these activities.
Partnering with Prolifics and IBM, listen to how Horizon implemented a Business Process Management (BPM) Center of Excellence (CoE) providing methodologies, best practices and design patterns for the full lifecycle of a project - from initiation to completion. A "best practice" concept within Horizon, a CoE enables the Company to standardize on how they utilize BPM technologies.