OPEX Week Business Transformation World Summit 2019

Event Type: 
Orlando, Florida
Event Date: 
01/21/2019 to 01/25/2019

Don’t miss the OPEX Week Business Transformation World Summit on January 21-25, 2019, in Orlando, Florida.

This major business transformation event features over 150 business leaders discussing best practices and cutting-edge approaches when it comes to process, technology, strategic, customer, and cultural excellence. Network with other industry professionals and participate in interactive discussion groups, workshops, transformation clinics, and more.

Attend Our Workshop

Title: Reinventing customer experience and business process through AI and automation

Workshop: B7

Date and Time: Monday, January 21, 2019 - 10 a.m.


AI has matured to supercharge Process Automation and Transformation. Connect with us for a real life example of how automation powered by AI provides significant impact on customer experience, visibility and personalization

  • Utilize AI, machine learning and analytics to create frictionless interactions.
  • Leverage advanced automation to enable real time collaboration across organizational silos.
  • Learn and recommend the next best action for customer retention.


Our Speakers:

Animesh Jain
Senior Enterprise Application Architect

Animesh Jain heads Prolifics’ Robotic Automation and Process Innovation practice. With over 15 years of experience, he specializes in the digital business automation suite of tools. As a thought leader, has helped many clients with their digital transformation initiatives.

He is involved in all facets of project lifecycle, including assessment, estimation, end-to-end architecture and solution design, implementation, governance, performance, and maintenance of business processes and rules using the IBM suite of tools.


Anant Gupta
Global Head of Digital Automation and Cloud Solutions

Anant heads up a global team responsible for advising and developing solutions for clients who are embarking on digital transformation and cloud adoption journey. Anant is responsible for accelerating and optimizing digital embrace for our clients through advisory, technology consulting, and multi-disciplinary development teams focused on digital innovation and automation, devops, and security. He has over 20 years of experience in consulting, holds a Bachelor's degree in electronics engineering from Delhi University and an MBA in Finance from New York University.